Movers
How do I start or transfer Madison Water Utility service when I move into a home?
A common question, answered by the MadisonWI.com editors · November 9, 2026
1 answer
From MadisonWI.com
Madison Water Utility asks you to call Customer Service to start or end water service. If you're buying, your title company normally arranges the transfer to the new owner as part of closing. The Utility suggests calling Customer Service to confirm that it happened. If you're renting and your lease makes you responsible for the Municipal Services bill that includes water, call Customer Service to start service in your name. When you move out, contact the Utility again to end service at that address. An account can't be closed without a final bill. If you need written documentation of the account's status for a real estate closing, you can request it, and there's a fee. This covers Madison Water Utility customers; nearby communities have their own utilities and rules. Source: Madison Water Utility, Request to Start or End Service (checked November 2026).
Written by the MadisonWI.com editors · November 9, 2026